Direct care and dispatch enquiries

Whether you require a tailored scalp ritual or assistance with your delivery, our studio team is here to assist.

Frequently requested guidance

Straightforward policies designed around our botanical formulations and London studio operations.

UK shipping rates

Bottle recycling

30-day returns

All orders are securely packed in amber glassware and dispatched from London Monday through Friday.

Our heavy amber glass bottles are fully recyclable or accepted back at our Lamb's Conduit Street counter.

We accept returns on unused formulations within thirty days of delivery for your complete peace of mind.